Privacy Policy

Last Updated: June 1st 2025

At Naturea, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, place orders, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you, including:

Personal Information:

  • Contact Information: Name, email address, shipping and billing addresses, phone number.

  • Payment Information: Credit/debit card details, billing address.

  • Account Information: If you create an account, we may collect your username, password, and order history.

Usage Data:

  • Log Data: When you access our website, we may collect certain information automatically, such as your IP address, browser type, pages visited, and time spent on each page.

  • Cookies: We use cookies to collect information about your browsing habits, preferences, and site interactions to enhance your shopping experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process and fulfill your orders, including shipping, payments, and customer support.

  • Communication: To respond to your inquiries, send updates regarding your order, and provide customer support.

  • Personalization: To improve and personalize your shopping experience based on your browsing and purchasing behavior.

  • Marketing: To send promotional emails, newsletters, or special offers, if you’ve opted-in to receive such communications.

  • Compliance: To comply with legal requirements, resolve disputes, and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers that help us run our website, process payments, fulfill orders, and provide customer support.

  • Legal Compliance: We may disclose your information when required to do so by law or in response to a valid request by public authorities.

  • Business Transfers: If Naturea undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. While we use encryption and security protocols during data transmission, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee complete security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to your personal data and request corrections if it is inaccurate.

  • Deletion: You may request the deletion of your personal data, subject to certain legal and contractual obligations.

  • Opt-Out: You can unsubscribe from our marketing emails at any time by following the unsubscribe link included in each email.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze web traffic, remember your preferences, and customize your shopping experience. You can control cookie settings through your browser settings, but disabling cookies may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at:

Email: info@shopnaturea.com